The June 7 2023 Lunch and Learn agenda:
Cyber Resilience Takes Flight: Keeping Airports Safe in the Digital Age
Speaker: Louie Orbeta – Louie serves as the Manager for Cybersecurity and IT infrastructure for Winnipeg Airports Authority. He holds a CISSP designation, a degree in Computer Science from the University of Manitoba, and a Management diploma from the University of Winnipeg.
This presentation discusses the challenges confronting the aviation sector as it strives to remain ahead of the always changing threat landscape. We’ll explore the risks that airports face from cyber threats and the potential impact of downtime on airport operations, and discuss the steps being taken by governments and the aviation industry to improve cybersecurity and the latest trends and best practices for developing resilient systems.
Email Considered Harmful: Credential Theft, Mailbox Compromise, and Related Threats
Speaker: Cory Bajus – Cory currently serves as Senior Specialist (Information Security) with Bell Canada, where he applies nearly three decades of IT industry experience towards threat prediction and incident response.
Despite being considered a “mature technology”, email continues to be a common cause for security events that impact businesses and the general public. We’ll investigate the nature and history of email-based threats, along with the latest trends and how industry and technology continue to adapt.
Resilience: One piece of a very large pie! The Incident Management Slice
Speaker: Kenton Friesen – A continuity, emergency, and risk management professional with experience implementing, managing, and maturing corporate resiliency strategies. This includes leading and/or facilitating cross-functional teams, establishing governance frameworks, crisis and incident response management, lessons management (i.e. after action reviews), quality assurance, increasing awareness through education, as well as client or stakeholder engagement.
Resilience is a word that has been used by many and means something different depending on your perspective. Using the analogy that comprehensive resilience is like a very large pie this presentation focuses on one piece of that pie – incident management. Starting with an overview of the important topics of risk appetite and risk velocity and then connecting these concepts to incident management, change management, as well as common terminology. All to increase the speed of reaction and the speed of recovery, which contributes to increasing resilience.
RIE Central Lunch and Learn
Wednesday, March 22, 2023
The March 22 agenda included:
· 11:30 – 12:30 – buffet lunch
· 12:30 to 3:30 – Presentations
Johanu Botha, Manitoba EMO: The Differences & Synergies Between Emergency Management & Business Continuity Planning; Especially From a Provincial Perspective
Dr. Johanu Botha holds one of the few PhDs in Canada that is specialized in Canadian emergency management. His background is focused on determining effective collaboration across all levels of government and the military during all phases of emergency management, and he has served as an officer in the Canadian Armed Forces during domestic disaster responses. His work on floods, wildfires, and hurricanes is one of this country’s only multi-hazard, multi-province, large-scale disaster response doctoral analyses, published in 2022 as a textbook for emergency managers, officials, soldiers, and scholars – Boots on the Ground: Disaster Response in Canada.
Johanu took lead of the Manitoba Emergency Measures Organization in 2019 to bring a strategic, whole-of-government lens to emergency management with an extra focus on mitigation efforts that reduce disaster impacts over the long term.
Mai Gagujas, Manitoba EMO: Emergency Management and The Evolution of Task Forces
Mai Gagujas has worked with the public sector for 22+ years in various roles with her background in financial analysis, asset management, procurement & supply chain and now emergency management. Mai joined Manitoba Emergency Measures Organization in September 2021 and is responsible to manage business development and innovations at EMO.
Mai was with the Government of Canada for her first 18 years in various departments such as Transport Canada, Agriculture and Agri-Food Canada and RCMP. In her years of experience she has been involved in 3 large transformation initiatives that modernized business areas and integrated strategical approaches. These approaches focused on efficiency gains through system automation and data analytics.
11:00 Registration, Networking.
11:30-45 Lunch Start.
12:00 DRIE Central AGM,
Overview of Manitoba’s response to the Prince Edward Island Hurricane Fiona Recovery Efforts – Presented by Dennis Fourre and Christina Bouchie
Dennis Is a full time PCP paramedic that works for Shared Health in Grand Rapids, MB. Dennis has been on the Manitoba Urban Search and Rescue team since 2005. He’s been deployed internationally, across Canada and locally in Manitoba providing logistics, operations and support.
Dennis is also a training fire fighter taking courses through the Brandon Fire College. Before becoming a paramedic , Dennis worked for conservation as a wild land fire fighter.
Christina is a Business and Systems Analyst with Department of Municipal Relations supporting the business applications for the Office of the Fire Commissioner (OFC).
Christina has been an active member of Canada Task Force 4 for the past 14 years. Christina has deployed Internationally, locally and across Canada, most recently to PEI, providing planning, logistics and operational support.
Business Continuity Management (BCM) – Measuring Maturity – Presented by Kenton Friesen
One might think that measuring the maturity of business continuity is quite simple. Could it be as simple as decreasing the number of incidents that impact your organization? Could it be as simple as reducing your insurance premium for business interruption insurance with mitigation and preparedness? The answer is no; it is not that simple! This is because there are numerous dimensions to implementing a business continuity management (BCM) program, which includes governance, education, and awareness, understanding of the organization (e.g., BIAs), preparing the organization (e.g., action planning, exercises, etc.), responding to and recovering from disruptions, as well as learning from what has happened to improve for the future (i.e., lessons management, after-action debriefs, and after-action reviews). All of these work together to contribute to the maturity of business continuity.
Kenton suspects that business continuity has been in the spotlight due to the COVID-19 pandemic and the impacts of climate change. There is a tremendous opportunity to integrate our profession into organizations’ general management techniques and practices worldwide. Additionally, over the past ten years or so, the word “management” has been added to business continuity as part of its evolution from “business continuity planning” into “business continuity management,” or BCM for short. As such, BCM practitioners and professionals need to align and integrate with “management,” and in doing so, we must understand that “you cannot improve what you don’t’ measure” (Drucker, 2018).
Kenton is a continuity, emergency, and risk management professional with experience identifying, applying, and managing corporate resiliency strategies. He is experienced with leading or facilitating cross-functional teams to increase organizational resilience, including the development of continuity/preparedness training programs, crisis communication and urgent mass notification systems, quality improvement, and client or stakeholder relations.
Over the past 20-plus years, Kenton has been a trusted resilience advisor to Great-West Lifeco, Canada Life, the Royal Canadian Mint (RCM), Manitoba Public Insurance (MPI), University of Manitoba, Winnipeg Regional Health Authority (WRHA), as well as the Dillon Consulting Limited and its clients.
Invite for all to at TYC networking (&cash bar).
Genesis and the progression of the INTERSECT program and the program-specific lessons learned coming out of the Freedom Convoy (and 2022 as a whole), (Presentation pdf)Kim Stuurop, City of Ottawa Police Service (INTERSECT)
Mental Health (Mental Health and the Impact of Disasters PPT with external content)(Mental Health and the Impact of Disasters pdf), Stephen P. Sutherland, Program Manager, Canadian Mental Health Association
Covid Ops within an EOC environment, (COVID 19 Operations Overview presentation pdf)Lisa Gilmour, Acting Assistant Chief, Emergency Management and Public Information; Office of Emergency Management, Winnipeg Fire and Paramedic Service
Thank you to all that Attended and supported the event: Joe Krupnik
Outline: “If you got it, a truck brought it”.
Industry, service, and program providers are reliant on the transportation industry. Transportation services at the time of crisis can be a competitive environment and this can be aggravated by labour shortages.
How do you select a transportation partner that manages risks and maintains the labour capacity to deliver your services?
It you have your own fleet, tips on how to survive the driver shortage.
Presenters: Tim Lucko and Rick Geller
Tim Lucko: Tim is a founding partner of GL Transport Consulting with more than 35 years experience in safety and risk management.
Tim began his career with the Winnipeg Police Service where he developed the professionalism and skills required for safety risk management. He has held progressive rolls in transportation risk including enforcement, program risk management / assessment, and loss prevention auditing.
Tim has a commercial driver’s license and understands the “drivers’ seat” part of the transportation industry.
Rick Geller: Richard is the Director of Safety and Risk Management Services with more than 30 years in the insurance industry.
Rick began his career as a Loss Prevention Manager with a large national insurance firm. He has worked as a Risk Manager, Senior Advisor, Safety & Training Services Manager, National Manager, and Director. Further, as Vice President – Transportation Industry Leader at a major national risk consulting firm, he developed and oversaw the complete redesign of the company’s risk management survey process and reporting format to be more efficient, accurate, and user-friendly for clients. An engaging and persuasive leader and mentor, Richard is known for his ability to work with clients to benchmark their current practices to identify and track opportunities for risk improvement and increased profitability.
Presenter: Debra Hannah, Canada Life
Debra works at Canada Life as a Senior Analyst in the Business Continuity Management (BCM) Program, Business Recovery. She has BCM oversight responsibilities that includes training & awareness, business impact analysis requirements gathering, business recovery planning, exercises, reporting and supporting the incident management process. Debra holds her certificate in Business Continuity Institute (CBCI) and is an Associate Member of Business Continuity Institute (AMBCI).
Wednesday, November 13th at CanadInns Polo Park Professional Development and AGM
11:30 – 12:30 Lunch
12:00 – 12:30 DRIE Central AGM
12:30 – 1:30 Presentation
1:30- 2:30 Presentation
2:30 – 2:45 Break and Networking
2:45 – 3:45 Presentation
3:45 – 4:00 DRIE Central
Presenters for this session:
Lisa Gilmour, Emergency Management Coordinator (EMC) with the City of Winnipeg’s – Office of Emergency Management (OEM)
Topic: Lessons learned from the asphalt plant fire from October 2018. Note that the fire occurred in one municipality but the smoke or plumb impacted a completely different municipality. Come learn how jurisdictional boundaries can be a challenge for emergency management professionals
Colin Welch, Chemtrade (formerly Canexus), Brandon
Colin is the Environment Health and Safety Regional Manager for Chemtrade Logistics (Eastern Canada). Colin oversees and manages the regions health and safety programs. Colin has been at the Brandon plant for 12 years and has been active in the site emergency planning and site ER team. Colin has a degree in Chemistry from the University of Winnipeg and a Masters of Science in Environmental Practice from Royal Roads.
Topic: Business Continuity and Risk Mitigation
Darryl Dowd, Vice President, Airport Operations along with Tara Hull, Director, Operations Compliance and Hitesh Patel, Operations Specialist (YWG Inc., A Winnipeg Airports Authority Company)
Topic: Emergency Planning and Business Continuity at Winnipeg Richardson Airport. Our presentation will cover the regulatory framework in which the airport operates, an overview of airport operations, case studies from recent full scale and tabletop exercises, and our plans to improve our operational resilience based on the outcomes of those exercises.
April 10 2019 Exercise theme After Action Review 101 with discussion on After Action Reports.
Kristina Gordon of the National Microbiology Lab brought the session regarding lessons learned / after action series: After Action Review 101. In this session, participants learned the steps to create their own framework for conducting after action reviews following an incident or exercise. Working in a small group with facilitator assistance, participants learned how to conduct after action debriefs, identify and organize observations as well as recommendations for improvement. At the end of the day, participants had the start of an after action review process which can be used to continue work on to deliver their organization.
Event Documents for download:
|November 14th 2019 – Year In-Review
Attendees joined for a full afternoon (lunch included) session on Exercise Delivery, followed by the DRIE Central AGM and two excellent door prizes were drawn at the end of the day.
Presenters shared their experience and the steps they took to run successful exercises and pitfalls to avoid.
September 26th, 2018 – Exercise Design Workshop.
Starting with Lunch at 11:30, DRIE Central partnered with Kristina Gordon of the National Microbiology Lab to bring a full afternoon session on Exercise Design.
June 20 2018 – Exercise 101
Lunch and Exercise, Location: Winnipeg Canad Inn, Polo Park
Presented by: Kristina Gordon, Emergency Preparedness and Response Officer, Public Health Agency of Canada.
This was the first workshop in the 2018 series Exercise Program Development and Design Overview.
Participants were provided an introduction to exercise program development and the 5 phase exercise cycle and received important basics of how to design emergency exercises.
In her captivating presentation style, Kristina skillfully covered topics including planning, designing, developing, conducting, evaluating and implementing improvement planning for an exercise.
Event pdf: DRIE Event_June 20 2018